Thank you for considering Brush&Broom as your cleaning company. Please find below our terms and conditions which will apply to either our Cleaning or Painting clients:

Services: Brush&Broom offers cleaning services to residential and commercial properties. Our services include a variety of tasks including dusting, sweeping, mopping, vacuuming, and sanitizing. We reserve the right to refuse any cleaning request that we deem hazardous or unsafe

Payment: As part of our payment policy, we require full payment upon acceptance of the quote and scheduling of the service or a 50% deposit with the remaining balance due upon the completion of the job
We reserve the right to terminate our services & charging interest if payment is not received in a timely manner

Cancellation Policy: Brush&BroomLTD requires at least 24 hours notice for any cancellations or rescheduling of services. If notice is not provided, a fee of 50% of the total cost of services will be charged or the deposit will be withhold by us

Liability: At Brush&Broom, we prioritize safety and effectiveness in all of our cleaning services. To this end, we maintain full insurance coverage and licensing. Nonetheless, please note that we cannot accept liability for any damages or injuries that occur as a result of items not being safely stored by the owner. For example, if a large photo frame is hung on a small nail and subsequently falls, causing damage or injury, we cannot be held responsible for any resulting loss

Communication: At our company, we place great importance on meeting the needs of our clients, and we believe that open communication is key to achieving this. If you have any specific concerns or special requests, we kindly request that you inform us prior to the commencement of our services. This will allow us to better understand your requirements and tailor our cleaning approach accordingly, ensuring your complete satisfaction with our work

Access: To ensure the successful delivery of our services, our cleaners require access to the property. It is the client's responsibility to provide this access, either by providing a key or being present during the time of service. We appreciate your cooperation in facilitating our access to the property, enabling us to complete our cleaning work efficiently and effectively
We respectfully request that pets & children be kept out of the designated cleaning area during the cleaning service

Supplies: At Brush&Broom, we come fully equipped with all the necessary cleaning supplies and equipment to effectively carry out our services. However, if you have any specific preferences for us to use your own supplies or equipment, we kindly request that you inform us in advance. This will allow us to make any necessary arrangements and ensure that we can meet your cleaning requirements to the best of our ability

Satisfaction Guarantee: We stand behind our work and guarantee your satisfaction. If for any reason you are not satisfied with our services, please let us know within 24 hours of service and we will make it right

Confidentiality: We respect the privacy of our clients and will not disclose any personal or confidential information to third parties

Termination of Services: Either party may terminate our services at any time with written notice. Brush&BroomLTD reserves the right to terminate our services if we deem the client's behavior to be inappropriate or abusive towards our staff

By accepting, written or verbally or using Brush&Broom's services, or sending the deposit you agree to the above terms and conditions. If you have any questions or concerns, please do not hesitate to contact us