FAQ's

What makes us different?

We know that hiring a contractor can be stressful and even scary. There are many stories of homeowners being ripped off by contractors who disappear or quit the project shortly after they receive the deposit money. - ASAP Home Repair is here for the long term and have a prior working relationship with all contractors we choose to join our network. Over this time we have built trust and respect. What's more, we have the network and resources to help get your project completed if something were to happen to your initial contractor and they couldn't continue working on your project.

Are our contractor's licensed, bonded and insured?

Yes. The contractors in our network are properly licensed, bonded and insured. Some repairs and renovations do not require state licensing while others do. However, we make sure all skilled trades people have general liablitly insurance to protect your property and Worker's Comp insurance to protect you from a lawsuit if they are injured while on your property.

Do we pay the contractor or ASAP Home Repair?

You pay the contractor directly. We get a small commission from each job our contractor accepts. However, pricing is still very comparable and sometimes lower than the average market rates in the Dallas - Fort Worth area.

If there is a legal dispute, do I take it up with my contractor or ASAP Home Repair?

Any legal disputes will ultimately be between you and the contractor. However, ASAP Home Repair can work to encourage a solution that is fair to both parties. At the end of the day, we want great reviews from you, the customer and will work to settle the dispute. It is important to note that we are not an arbitration service provider.