We wish to introduce you to a new service for credit unions named External review Consultancy ERC. ERC is focused solely on providing solutions for credit unions.
As credit unions are unique, member driven financial institutions we understand they need specialised services focused on their needs.

The challenges facing credit unions are numerous and varied, especially with the pace of change accelerating at an alarming rate. We are all aware of the vast change in the provision of financial services and their attendant regulatory requirements with the burden on credit unions now very onerous requiring many new resources.
As every credit union is a standalone financial entity, with each having its own way of doing business with its own unique management style.

We believe an external, objective review of a credit union is a very useful exercise and one which will deliver many new enhanced ideas and efficiencies.
The success of any organisation is top down driven, we will conduct a thorough analysis of your credit union and provide a detailed report of the review that will provide valuable insights into the effectiveness of your current strategies and identify areas for improvement from which you can deliver an enhanced efficient quality service to your members.

The review will be conducted by consultants Anne Quinn and Martin Baker, both of whom have vast experience both at credit union management and CEO levels and a deep understanding of credit union services and operations.
We also realise there is a need for a personalised service to credit unions by professionals such as ourselves, who don’t just use a typical formulaic method of service delivery.