Introduction

Our Click and Collect Service: Our Click and Collect service provides you with a convenient way to order online and collect from one of our designated Click & Collect Locations.

Contacting our Customer Service Team: Please contact us using the details below if you have any issues with your Product or order. Our team of trained customer service representatives are available Monday to Saturday 08:00 to 20:00 and Sunday 10:00 to 16:00.

Email: optimumproductsltd@gmail.com
Phone: 1 (246)820-7869

The Order Process

Using Click & Collect couldn’t be easier, just follow the steps set out below

Step 1: Visit our website

You can visit optimumproductsltd.com (our “Site”). Our Site will guide you through how to set up an account and once complete, you are ready to start shopping with us.
If you have any problems, please call us on 1 (246) 820-7869, and a member of our Customer Service Team will be happy to help.

Step 2: Select your preferred collection location and preferred collection slot

Collection slot times and availability vary across our locations.
Please visit the slot selection page to see what slots are available for your location.
You can select slots from the next day onwards, up to 7 days in advance.
Our Site will notify you if any Products that you select are not available to purchase.
Your chosen location and slot cannot be amended once your order has been submitted.